Parcel Packages: Same day shipping if ordered by 1 PM CST.

Palletized Shipments: Up to 5 business days depending on the products and order size.

Parcel Packages: Free shipping on orders of $99 or more.

Palletized Shipments: Free shipping is available for qualifying palletized orders. Further information is available on our Shipping Policy Page.

We offer free returns for wrong or defective items within 30 days of purchase. Simply contact our support team to initiate a return if its not possible to do it through your account and order history page.

We will email you a free shipping label for UPS or Fedex once your return is approved.

Because we are a manufacturer and not a distributor; our operations are based on lean inventory. Most of our production is for bulk and wholesale orders with a small buffer for online stock. We are working to make more products available online. Please,contact us, if you would like to place a bulk order for an out-of-stock item.

The lead time for drums and totes is 5-10 business days. They are usually delivered 3-5 business days after being shipped (Depending on the delivery location).

No, we do not.

Larger orders, usually over 250 gallons, may qualify for our wholesale program. Please get in touch with our sales department via our contact page.

Parcel Package Orders: The tracking information is available in your order history.

Palletized Orders: You will receive an email with a copy of the BOL. Please contact your account representative or message us for further information.

Sales tax is automatically charged for orders within the state of Texas.

If your business qualifies for tax exemption, download and fill out tax exemption certificate here and email it to accounting@hcproproducts.com.

You will be contacted afterwards to set up an account.

If you have any problems with an order that Amazon fulfilled, please contact them first. They are responsible for handling all refunds, replacements, or other issues. If Amazon does not resolve the issue, please message us and provide your Amazon order number.

Drums and totes are nearly always available for all products. The inventory and price may not reflect on the website.

These orders go out palletized and with freight carriers so a freight quote is often necessary. If you would like to buy drums and totes, please get in touch with customer service.

Yes, we do. We guarantee that our products are free from defects and are fully compatible with the OEM specifications and applications listed on the product label and data sheet. Please see our detailed product warranty here.

Yes, they will. We guarantee that our products are fully compatible with the OEM specifications and applications listed on the product label and data sheet.

Under US law, the OEM cannot void the warranty for using an aftermarket product or require you to use their product to maintain factory warranty. This aspect of warranty law is covered by the Magnuson-Moss Warranty Act of 1975. If you have any issues with a service center or OEM dealership trying to force you to use their products, please contact us.

Yes, our oils permit drain intervals far beyond the capability of regular oils. Besides fuel and coolant contamination, drain intervals are primarily affected by oil shear (thinning out of grade) and oxidative thickening. HCPRO formulations use exceptional quality components to ensure that oil life is as long as possible. These oil change intervals are given based on a mechanically sound vehicle. Fuel and coolant leaking into the oil will dramatically shorten oil change intervals.

Yes, we do. Most of our synthetic oils use some combination of POE base oils and stabilizing esters.